Privacy Policy
Effective Date: May 1st 2025
At True North Shift LLC (“we,” “us,” or “our”), your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit or interact with www.truenorthshift.com (“Site” or “Website”).
By continuing to use this Website, you agree to the terms of this Privacy Policy. If you do not accept this policy, please do not use the Website.
Who This Policy Applies To
This policy applies to all users of our Website and any content, services, or features made available through it, whether you’re browsing, signing up for updates, or booking coaching sessions.
Children Under 13
This Website is not intended for anyone under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information without verified parental consent, we will remove it. If you believe a child has submitted data, please contact us at info@truenorthshift.com.
Information We Collect
We may collect two types of information:
- Information You Provide Voluntarily
This may include your name, email address, phone number, or any message you send us through contact forms, appointment requests, or newsletter signups.
- Information Collected Automatically
We may use tools like Google Analytics or cookies to collect technical data such as:
• IP address and location
• Device type and browser
• Pages visited and time spent on the site
• Referral sources and navigation patterns
This helps us understand how visitors use our site and improve their experience.
Use of Cookies and Tracking Tools
Cookies are small data files stored on your device to help websites function properly. We use cookies to:
• Remember your preferences
• Analyze traffic and user behavior
• Improve performance and content delivery
We may also use social media pixels (like from Meta/Facebook or TikTok) for analytics or advertising. These tools may track visits and allow platforms to show tailored content or ads. You can manage cookie preferences in your browser settings.
Third-Party Services
Some tools on this site—such as email marketing software, payment processors, or calendar booking tools—may collect data under their own policies. While we aim to work only with trusted providers, we are not responsible for how third parties handle your data. Please refer to their privacy policies if you’d like more information.
How We Use Your Information
We may use the data we collect to:
• Respond to inquiries or service requests
• Send you newsletters or updates (with your permission)
• Track patterns to improve user experience
• Offer products or services that match your interests
• Comply with legal or regulatory obligations
Email Communications
If you share your email address with us:
• We won’t sell or give it to third parties
• You can unsubscribe at any time using the link in any email
• We store email communications securely and only for business purposes
Your Rights and Choices
You can:
• Request to see or update the information we have about you
• Opt out of emails or cookies at any time
• Request deletion of your data (subject to legal obligations)
If you’re located in the European Union, you’re entitled to certain rights under GDPR—including data access, correction, restriction, portability, and objection to processing.
Data Security
We take reasonable measures to protect your personal information. This includes using secure connections (SSL) and reputable software. However, no method of online transmission is 100% secure. Please use discretion when submitting sensitive information.
Changes to This Policy
This Privacy Policy may be updated from time to time. The current version will always be available on this page, with the effective date listed at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy, reach out:
True North Shift LLC
📧 info@truenorthshift.com
📞 (323) 213-9754
🌐 www.truenorthshift.com